Terms & Conditions

Welcome to Madhuben Khakhrawala.

By accessing or using our website and services, you agree to follow the terms and conditions mentioned below. Please read them carefully before placing an order.

Website: https://madhuben-khakharawala.store.shoopy.in/

1. General Information

Madhuben Khakhrawala is an online store offering homemade snacks and food products including khakhra, papad, sev, and related items.

2. Product Information

- We try our best to provide accurate product descriptions and images.

- Product color, size, packaging, or appearance may slightly vary due to handmade preparation and photography.

3. Orders & Payments

- All orders are subject to availability and confirmation.

- Prices are listed in Indian Rupees (₹).

- Full payment must be completed before order dispatch.

- We reserve the right to cancel any order due to pricing errors, stock issues, or suspicious activity.

4. Shipping & Delivery

- Delivery timelines may vary depending on location and courier services.

- Delays caused by natural events, transport issues, or courier partners are beyond our control.

- Customers must provide accurate delivery details.

5. Return & Replacement

- Replacement requests are accepted within 24 hours of delivery.

- Free replacement is available for store visit within 1 day.

- Delivery or pickup replacement service may include ₹50 per product charge.

- Refunds or replacements are only applicable for damaged, defective, or wrong products.

6. Food Product Disclaimer

- Taste and texture may vary as products are homemade.

- Customers are advised to consume products before expiry date and store them properly.

7. User Responsibilities

By using our website, you agree:

- Not to misuse the website

- Not to provide false information

- Not to attempt unauthorized access to website systems

8. Intellectual Property

All content including logo, text, images, and branding belongs to Madhuben Khakhrawala and may not be copied without permission.

9. Privacy

Customer information is handled according to our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice.

11. Contact Information

Madhuben Khakhrawala

Shop No. 04, Opposite Kailash Mandir,

Becharpura, Palanpur – 385001, Gujarat, India

Mobile: +91 8200184927

Email: madhubenkhakharawala@gmail.com

Website: https://madhuben-khakharawala.store.shoopy.in/